Special Report — 04 April 2011
Creating a Competitive Advantage

How do you get ahead of your business competitors?

Anne is my neighbor in Kasarani estate in Nairobi. Recently, she asked me to recommend her a salon where she could have her hair done. This was so because her hairdresser based in the city center was away in Dubai and she needed to make her hair as she was to attend a formal function the following day. I didn

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